Ownership of this site
This site is owned and operated by Sing Along With Ellie, registered office 8-9 New Street, Alfreton, Derbyshire, DE55 7BP.
This privacy policy explains how the company collects, protects and utilises data associated with this site.
About this Privacy Policy
We are committed to maintaining the trust and confidence of visitors to this website and users of the services. In particular, we want to let you know that we are not in the business of selling, renting or trading lists with other companies and businesses. We do not pass on your details unless we are required to do so by a law enforcement agency. In this Privacy Policy, we have provided information on when and why we collect your personal information and how it is used.
Cookies and Tracking
Cookies are used on this website to help us improve the website, products and services as well as make the any membership to the site possible. A cookie is a very small file that is downloaded to your device when you visit this site. These cookies are used to identify you, your device, time and date of visit as well as the pages you visit. Whilst some cookies are non-essential particularly on the publicly available areas of our site, the majority are an essential part of us being able to provide services to our visitors. On visiting the site, you will be asked for your consent to the site using cookies. If you opt out of using these cookies, please be aware that this will prevent certain features and functions of the site being operational and will affect whether you can use this site as a member. If you have any questions, please feel free to contact us via this website.
Contacting Us
When you contact us we collect minimal information which includes your full name, telephone number, email address and message. We collect this information so that we can deal with and respond to your enquiry. This is sent to us via email.
Purchasing Products and Services
To sell products and services from this website, we use a number of third party providers. These include the card processor platform Pay Pal for online payments. Our payment providers will use the details they collect to process your payment and to provide you with documentation such as receipts. Payment providers will notify us when payment has been made, or when a payment has failed or been cancelled. This ensures we can always give the appropriate level of access to our products and services. Each of these third party providers are ‘data controllers’ in their own rights and each have their own privacy policy which you can view by clicking on the names of these organisations in this policy. Payment information including credit and debit card details is retained only by those third party providers and we have no access to this information.
Accessing Your Information
You are entitled to view, amend, or delete the personal information that we hold. In order to do so, please contact us via this website.
Updates to this Privacy Policy
This privacy policy was last updated on 3rd February 2025 and will be reviewed annually and no later than 2nd February 2026.
We reserve the right to update this privacy policy from time to time. We advise you to check this privacy policy for updates periodically and when transacting with this website.